Shipping, Delivery, & Returns
Lead Times
All our bed frames are custom built to order. This means we do not start constructing your bed until after your order is placed. Our current Standard lead time is approximately 6-8 weeks for aluminum bed frames and 8-10 weeks for wooden bed frames. Lead times are estimated from the date we receive the order.
Please note: “Lead times” refer to the length of time needed for production before the bed ships out from our warehouse. It does not include delivery time, which can take 1-3 weeks depending on which delivery method you choose. This is always subject to change based on our manufacturing capacity at a given time.
Shipping & Delivery Options
Two Premium Delivery Options at a Flat Rate Per Bed
For most orders, we offer two professional delivery options. Delivery is a __flat __, regardless of which option you choose. This covers delivery coordination and careful handling for large, heavy bed components.
- Standard Delivery (Curbside)
Delivered to the end of your driveway or curb
Estimated transit time: 5–10 business days - In-Home Delivery (Room of Choice)
Delivered inside to your room of choice and includes up to two flights of stairs
Estimated transit time: 1–3 weeks
For In-Home Delivery, please notify us of any special delivery requirements or circumstances in advance. This includes high-rise buildings, long driveways, gated access, restricted delivery times, and similar considerations. Day-of-delivery details can be provided in the Special Instructions section during checkout.
Because these deliveries involve large, heavy items, we recommend having at least one additional person available to help receive your order.
Rush Production
Rush Production is currently available for an extra charge of $750 per bed. This option ensures that your order ships out from our warehouse within 15 business days. Transit times will vary based on the Shipping Method you select.
International Shipping
We Deliver to Canada
We can ship our beds, mattresses, and accessories to Canada. Shipping outside of North America is not currently available. For international orders, we can ship to a US port of your choice. You would be responsible for coordinating the rest of the shipment from there.
Canadian shipments are subject to shipping, handling, taxes, and customs fees. Contact us to discuss your options and pricing. Click here to generate an estimate for duties and taxes to have your bed shipped to Canada.
Additional Charges
We reserve the right to request an additional payment to cover shipping costs. This happens if delivery to a given address is more costly than similar destinations in the area. We will never add this charge without giving you the opportunity to cancel the order for a full refund.
Storage Fees
Once your order is ready to ship, we will contact you with an approximate delivery window. After they pick up the order, our delivery partners will text you to schedule an appointment. At this point, you will have one month to accept the scheduled shipment. After that, storage fees will apply until it is delivered.
Storage fees are $50 per month. Returned beds will also be subject to shipping and handling charges. For more details, please refer to our Returns Policy.
Delivery Restrictions
Orders containing certain king size accessories, staircases, or more than three (3) beds will be shipped via freight service, which can be subject to local restrictions and requires curbside delivery.
Returns
We offer a 60-day risk free trial for returned items. There is a return fee for shipping and handling. Please note that certain items and orders are non-refundable. For a complete list of non-refundable items, please visit our Terms & Conditions page.
Returned items can be sent to the following address:
RPF Manufacturing Co. LLC
ATTN: Returns Dept.
236 Subler Dr
Versailles, OH 45380