We offer free shipping to all 48 contiguous United States. Shipments to Alaska, Hawaii, Puerto Rico, and Canada are also available for an additional fee. Due to recent increases in freight costs, orders to Oregon and Washington State are also subject to additional shipping fees. Contact us for more information and a complimentary shipping estimate.

We reserve the right to request an additional payment in the event that shipping to your address ends up being abnormally expensive compared to other zip codes in your state. We will not add this charge without first giving you the opportunity to cancel the order for a full refund.

Most orders ship via UPS Ground and can be delivered to your door. Orders containing certain king size accessories, staircases, or more than three (3) beds will be shipped via freight service, which can be subject to local restrictions and requires curbside delivery. We recommend having at least one other person on hand to help receive a freight delivery.

The current delivery lead time for our beds is approximately 5 weeks from when we receive the order.

Rush Shipping is currently available for an additional charge of $750 per bed and ensures that your order will ship out within 15 business days.

Upgrade your order with our White Glove Delivery service. For $495 per bed, we offer in-home delivery from our experienced partners. This includes unpacking and inspecting every aspect of your new bed frame(s). They will also assemble and set up your bed(s) and take care of any required clean-up. White Glove Delivery only available in the contiguous 48 United States. An authorized adult, 18 years or older, must be present during your scheduled delivery window to accept sign the delivery receipt. Some restrictions may apply. Please leave specific day-of delivery instructions in the Special Instructions section during checkout. Visit our Shipping page for more information.

Twin XL Loft Beds arrive as five (5) boxes. If you order accessories, there may be additional boxes included with your order.

Our Twin XL Loft Beds do not automatically ship with a mattress, but any commercially available extra long twin size innerspring mattress will fit the bed frame. We recommend a mattress with a thickness of 8-12 inches. Our loft beds do not require a box spring, but for memory foam mattresses, we do recommend using a piece of wood to create a flat service or adding extra slats. We can include a 1/8” thick masonite board with your order for $95 or additional slats for $95. Please request these options in the Special Instructions section during checkout.

We do sell our own memory foam mattresses that can be purchased with your bed. Like our bed frames, every 10-inch mattress is custom made to order. You can choose from five different firmness settings to match your preference, and the interior layers of the mattress are not glued together, so they can be moved around to configure the most comfortable arrangement for you or your guests. This can even include having a different arrangement on each side of the mattress.

Mattresses can be added to your order as Accessories when you’re building your bed, or purchased separately here.

Please note that our mattresses ordered as Accessories are automatically shipped with Medium firmness, but you can request a different firmness option in the Special Instructions section at checkout.

We can build loft beds to any custom dimensions within reason. If the size that you’re looking for isn’t available on our website, you can contact us directly with your request. There is an additional customization fee of $65, plus $40 per foot.

Please note that any bed that is ordered outside of a standard height, length, or width offered on our online bed builder is considered “custom.”

If you plan on putting your ladder or staircase on the “long side” of the bed frame and would like a half-sized side rail for easier access, we can make one for a customization fee. Click here to see an example.

The standard ladder is detachable and can be used anywhere around the loft bed. It securely clips to the aluminum frame and will not move when it’s in use.

On loft beds built for a 9’ ceiling, the ladder extends 20” from the end of the bed. We also make a version that only extends 13” from the bed at no additional cost, or for $30, we can build a ladder that only extends 6” from the bed frame. You can request either of these ladder options in the notes section during checkout.

Interested in checking out the aluminum materials we use and the painted finishes of the beds before making a purchase? No problem! Simply click here to leave us your name and shipping address, and we’ll send you free samples of every finish.